BANQUETS & CATERING

Heroes West is the BEST place to host your event!
Prepare to be impressed with our expertly prepared food
served by friendly folks in an attractive and comfortable
surrounding. Our Event Coordinator will help you plan every
detail of your event, within your budget, helping to ensure
complete success and satisfaction.

A. To initiate booking your event, fill out our form on www.HeroesWest.net/Joliet. Our event coordinator will respond to your inquiry with availability, and a proposal for your event. The proposal will contain a link to which you can pay the deposit and sign the agreement right online. A non-refundable deposit is required to confirm event. Deposit will be applied to your final balance.

A. All events are 4 hours. Each additional hour is $100.

 A. Menu selections, beverage package and guest count must be finalized and sent to your coordinator at least 2
weeks before the event. 

A. Menu selections, beverage package and guest count must be finalized and sent to your coordinator at least 2
weeks before the event.

A. Yes, all guests should be counted in the head count. Children 2 and under are free.

A. Reply to any email from your coordinator with your choices. We like to keep all communication online within our
booking portal. It helps us keep all the details in order. We don’t miss anything!

A. Yes! Event hosts are allowed access to the room 1 hour before event start time. Heroes West does not permit the
affixing of any decorations, props, or other material to walls, floors, ceiling, or chairs. We do NOT allow confetti or
glitter of any kind, including confetti balloons. All decorations must be taken down and removed at the conclusion of
the event. Heroes West provides all cups, napkins, plates and cutlery.

A. Heroes West provides table linens for your event at $10 per table. This fee can be waived if you wish to provide your
own linens.

A. Cake and/or other desserts may be brought in as long as they come from a licensed and insured store or bakery.
Homemade desserts are NOT allowed.

A.No outside food or beverage is permitted. Absolutely NO outside alcohol is permitted within our venue.

A. A 20% service fee, 3% admin fee and applicable sales tax will be added to your final bill. The service fee is split
between all employees involved with working your event. Should you feel your service was above and beyond, you
are welcome to tip additionally directly to your bartender/server.

A. The final balance is due 3 days prior to the event. Don’t worry, we will send you reminders for everything.